Today is the era of
burgeoning high tech gadgets with profound and distinctive benefits for their
users. These gadgets have radicalized our life styles. Emergence of mobile
devices in the near past has brought tremendous changes of how we do things as
compared to our ancestors. Having a glance at global business trends we will
surely be impressed by how online trading has taken over the contemporary methods
of doing business.
Both mobile apps and
websites offer great versatility of contents while the former also keeps intact
the loyalty of customers. In 2015 Google disclosed its search device data and
revealed that its mobile searches surpassed Google searches on desktop PCs.
Increasing business through internet on mobile devices has given rise to the
term m-commerce. Yahoo also endorsed the fact in same year, that 90% of the
time people spend using mobile phones is spent on mobile apps.
Mobile devices provide a
platform for the progressing names in the business to communicate with their
customers, advertise and spread its word to masses. Mobile apps facilitate in
adaptive as well as effective business strategies based on costumers’ needs.
In the year 2016 there were more than 90 billion app downloads around
the world. It is a big leap from 77 billion app downloads from the past year.
Websites need to be designed in mobile-friendly versions as these are the new
platforms for interaction with potential customers.
There are many reasons to have mobile apps in order to harvest the
maximum benefits from this wireless setup of business. Few of the reasons have
been discussed below for your perusal.
1.
Others are doing it: According to small business App survey almost
42% small businesses launched in 2017 have their online footprints in form of
apps. According to CNN an average American spend about 10hours a day watching
mobile phones. This audience can easily be targeted for enhancement of business
activities. The reason behind having apps is to gain people’s time which they
spend on mobile devices.
2.
Increase in Sales: Swift modes of payments are only possible in
mobile apps. This in turn offers a great opportunity to design effective
business strategy whilst providing ease for the customers. The biggest example
is that of Domino’s Pizza. In first six months after the launch of app the
brand cashed an increase of 28% in online sales in UK only. Currently about
half of the orders are received through its app.
3.
Ever increase in app revenues: As per Statista,an
online source of statistics, the in-app
procurements and app store revenes have witnessed a constant increase over
time. The revenues in the year 2015 were $69.7Billion which soared to $88.3Billion
in 2016. Statista predicts that the
revenues will reach $188.9Billion by 2020. This shows the potential of app
based business at a global canvas. Having an app for your business ensures all
these benefits for you.
Picture Source:Sstatista
4.
Easy mode of purchasing: Mobile apps allow easy access to the users for
making online procurements by storing critical banking data to be used at a
single click. The biggest grossing mobile app of 2017 for iOS was Pokemon Go
that made it to pocket $2 Billion. Mobile apps provide a favorable platform for
online trading with enhanced security features. With time we see an increased
reliance and trust on app based economy among people. Therefore need of the
hour is to take your share from this market.
5.
Prepare for the Future: With innovation in the technology and its
acceptance by masses has opened new horizons for business. History tells us
that companies that adopted this change early were able to sustain the market.
New names like e-bay and Amazon surfaced the world of business with a bright
glow. The dynamics of global economy is moving towards greater uses of IoT and
AI-enabled devices. Having a mobile app will prepare you for future existence
in the field.
6.
Increase customer retention: Mobile apps help to gain on-the-run feedback from
the users. Various in-app options can be tickled to streamline the app keeping
in view the aspirations of customers. Customer inconvenience can be readily
responded and grievances can be resolved. In this way mobile apps are conducive
for customer retention and improvement in business.
7.
Strengthen Your Brand Image: Having a good name in the market is the key to
success. This is possible when you are in complete coherence with latest trends
of the market. Without mobile app you might seem outdated and an old school
business house. The modern customers make decisions by checking online reviews
about you. Therefore having a mobile app and website provide you a distinct
identity which is very important for future aspects of the business.
8.
Get Customer Insights: You may ask your customers about certain
information regarding their gender, age, location etc. either in the app or at
installation stage. In this way you can generate a database in light of which
you can tailor your mode of business. You can identify a demographic segment
which is most promising and profitable. You can work on product enhancement
alongside announcing rewards and offers streamlined with the nature, type and
locality of the customers.
9.
Increase Customer Engagement: Almost 83% of the users begin their day by putting
a glance at their smart phone. This is the reason why mobile apps have more
accessibility than websites and are consequently more influential. Such level
of engagement provides a firm ground to mold the decisions of customers and
attracting them towards your products. With the help of an interactive mobile
app one can grab many opportunities in favor of one’s business.
10.
Independent of location: The biggest benefit of online resources is that
it relieves you from demographic bounds. Your customers can be at your store
despite being miles away. With in-app monetizing methods they can pay instantly
while being in their couch. They can gain all the insight of your products and
services at their screens. Mobile apps equip the beholder to convince the
audience by innovative advertisements.
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